We had to remove the screen/storm door when we moved here a couple of months ago to install a pet door for our dog. Good for the dog - not so good for bugs, as we found when the weather got nicer and we wanted to leave the back door open. We had never heard about these retractable screens until I saw them promoted in a flyer. I called that firm (not on Angie's List) and was very put off by their lack of responsiveness. So I searched Angie's List and found Tri-State Retractable Screens. From my very first email inquiry they were extremely responsive and helpful. One week later they sent a 2-man crew to do the installation. Apparently our door frame is slightly off kilter so it took them nearly an hour to cut the framing and runner pieces, but the end result was perfect. We have a good screen that stays open magnetically, then retracts smoothly and quickly into a vertical housing that has a very low profile.
The crew were very tidy and even asked for a cloth to wipe their fingerprints off the housing! We were very impressed and would strongly recommend them to anyone else needing this kind of product.

Penelope L

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